If, as a customer, you cancel your requested booking before taking the services of host priest, Pitradev will refund any Service Fees collected for such requested booking within a commercially reasonable time.

If, as a customer, you wish to cancel a booking made via the Site after taking Services, the cancellation policy of the Host priest will apply to such cancellation. Also, the refund will be made to the customer’s account. Pitradev is not bound to and will not refund any Fees paid to host priest directly by you, as a customer, for any services.

If a Host priest cancels a confirmed booking made via the Site, (i) Pitradev will refund the Total Fees for such booking to the applicable host within a commercially reasonable time of the cancellation and (ii) the customer will receive an email or other communication from Pitradev containing alternative Listings and other related information. If a Host priest cancelled a confirmed booking and you, as a customer, have not received an email or other communication from Pitradev, please contact Pitradev at http://www.pitradev.com/home/contact.